>> Our Company >> Mission, Vision & Values

Mission, Vision & Values

Sidebar Image


To be the World Leader in the Bioanalytical Testing Market.


To contribute to global health and safety by providing our customers with high-quality laboratory and advisory services whilst creating opportunities for our employees and generating sustainable shareholder value.


Customer focus

  • Delivering customer satisfaction by listening to and exceeding customer expectations
  • Adding value to our customers through our services
  • Seeking innovative solutions to help our customers achieve their goals


  • Delivering quality in all our work; providing accurate results on time
  • Using the best appropriate technology and methods
  • Seeking to improve or change our processes for the better

Competence & team spirit

  • Employing a team of talented and competent staff
  • Investing in training and creating good career opportunities
  • Recognising and encouraging outstanding performance


  • Behaving ethically in all our business and financial activities
  • Demonstrating respect towards our customers and our staff
  • Operating responsible environmental policies